Cookie Policy

Last updated: August 14, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, improve your browsing experience, and provide valuable insights about website usage.

PTRAC Energy Solutions uses cookies to enhance your experience on our website and to better understand how our services are used. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • User authentication and session management
  • Security and fraud prevention
  • Website functionality and navigation
  • Load balancing and server optimization

These cookies cannot be disabled as they are essential for website operation.

2.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if they get error messages from web pages.

  • Website performance monitoring
  • Page load time optimization
  • Error tracking and debugging
  • User journey analysis

These cookies are aggregated and anonymous.

2.3 Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

  • Language and region preferences
  • Theme settings (dark/light mode)
  • Font size and accessibility options
  • Shopping cart and wishlist items
  • Login status and user preferences

Disabling these cookies may affect website functionality.

2.4 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information.

  • Google Analytics for website usage statistics
  • Page views and session duration
  • Traffic sources and referral information
  • Device and browser information
  • Geographic location (general)

Data is aggregated and used to improve our services.

2.5 Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests.

  • Targeted advertising and remarketing
  • Social media integration
  • Cross-site tracking prevention
  • Ad performance measurement

You can opt out of these cookies through your browser settings.

3. Third-Party Cookies

We may use third-party services that set cookies on your device. These services help us provide better functionality and analyze website usage.

Google Analytics

Used to track website usage and performance. Data helps us understand user behavior and improve our services.

Social Media Plugins

Facebook, LinkedIn, and other social platforms may set cookies when you interact with their embedded content.

Payment Processors

Secure payment processing services may use cookies to facilitate transactions and prevent fraud.

Customer Support

Live chat and customer support tools may use cookies to maintain conversation history and preferences.

4. Cookie Duration

Cookies may be stored for different periods depending on their purpose:

Session CookiesDeleted when you close your browser
Persistent CookiesRemain for a specified period (up to 2 years)
Analytics CookiesTypically 2 years (Google Analytics)
Marketing Cookies30 days to 2 years depending on service

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Clear all cookies when you close the browser
  • Set up cookie notifications

5.2 Browser-Specific Instructions

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Preferences → Privacy & Security → Cookies and Site Data

Safari

Safari → Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

5.3 Opt-Out Options

You can also opt out of specific tracking services:

  • Google Analytics: Use the Google Analytics Opt-out Browser Add-on
  • Social Media: Adjust privacy settings on respective platforms
  • Advertising: Visit the Digital Advertising Alliance opt-out page

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

Essential Cookies Disabled

  • • Website may not function properly
  • • Unable to maintain login sessions
  • • Security features may be compromised

Functional Cookies Disabled

  • • Need to reset preferences on each visit
  • • Shopping cart may not work properly
  • • Personalization features unavailable

Analytics Cookies Disabled

  • • Your visits won't be tracked
  • • We can't improve services based on your usage
  • • No impact on website functionality

7. Mobile Applications

If you use our mobile applications, we may use similar technologies to cookies, such as:

  • Local storage and cache
  • Device identifiers
  • Analytics SDKs
  • Push notification tokens

You can control these settings through your device's privacy settings or app preferences.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about our use of cookies.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@ptracgroups.in

Phone: +91 99232 03162

Address: 308, Mahaveer Complex, Katol Bypass Road, Wadi, Nagpur - 440023, Maharashtra, India

Want to learn more about our privacy practices? Read our Privacy Policy for comprehensive information.