PTRAC LogoPTRAC

Accessibility Policy

Last updated: August 14, 2025

1. Our Commitment to Accessibility

At PTRAC Energy Solutions, we are committed to ensuring that our website is accessible to all users, including those with disabilities. We believe that everyone should have equal access to information about renewable energy solutions and our services.

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure our website is usable by people with various disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

This accessibility policy outlines our ongoing efforts to improve accessibility, current features, and how users can get support if they encounter accessibility barriers.

2. Accessibility Standards

Our website aims to conform to the following accessibility standards:

WCAG 2.1 Level AA

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA compliance ensures our website is accessible to users with a wide range of disabilities.

Section 508

We follow Section 508 standards to ensure our website is accessible to users with disabilities, particularly in government and education contexts.

3. Current Accessibility Features

Our website includes the following accessibility features:

3.1 Visual Accessibility

  • High contrast color schemes with sufficient color contrast ratios
  • Dark mode and light mode options
  • Scalable fonts and responsive design for various screen sizes
  • Alternative text (alt text) for all images and graphics
  • Clear visual hierarchy with proper heading structures
  • Focus indicators for keyboard navigation

3.2 Keyboard Navigation

  • Full keyboard navigation support without requiring a mouse
  • Logical tab order throughout the website
  • Visible focus indicators on interactive elements
  • Skip navigation links for efficient content access
  • Keyboard shortcuts for common actions

3.3 Screen Reader Support

  • Semantic HTML markup for proper screen reader interpretation
  • ARIA labels and attributes for complex interactive elements
  • Descriptive link text that makes sense out of context
  • Proper heading hierarchy (H1, H2, H3, etc.)
  • Form labels and instructions clearly associated with inputs

3.4 Content Accessibility

  • Clear and simple language with explanations of technical terms
  • Consistent navigation and layout across all pages
  • Error messages that are clear and provide guidance
  • Sufficient time limits with options to extend or disable
  • Content that doesn't cause seizures or physical reactions

4. Assistive Technology Compatibility

Our website is designed to work with a variety of assistive technologies:

Screen Readers

  • • JAWS (Job Access With Speech)
  • • NVDA (NonVisual Desktop Access)
  • • VoiceOver (macOS and iOS)
  • • TalkBack (Android)

Voice Recognition

  • • Dragon NaturallySpeaking
  • • Windows Speech Recognition
  • • Voice Control (macOS)
  • • Voice Access (Android)

Keyboard Alternatives

  • • On-screen keyboards
  • • Alternative keyboard layouts
  • • Switch navigation devices
  • • Eye-tracking systems

Magnification Tools

  • • ZoomText
  • • Windows Magnifier
  • • macOS Zoom
  • • Browser zoom features

5. Accessibility Testing

We regularly test our website for accessibility compliance using:

Automated Testing Tools

  • • WAVE (Web Accessibility Evaluation Tool)
  • • axe DevTools for accessibility scanning
  • • Lighthouse accessibility audits
  • • Color contrast analyzers

Manual Testing

  • • Keyboard-only navigation testing
  • • Screen reader testing with NVDA and VoiceOver
  • • High contrast mode testing
  • • Mobile accessibility testing

User Testing

  • • Testing with users who rely on assistive technologies
  • • Feedback collection from disability community
  • • Usability testing for various disability types
  • • Continuous improvement based on user feedback

6. Known Limitations

While we strive for full accessibility, we acknowledge some current limitations:

  • Some third-party embedded content may not be fully accessible
  • Complex interactive elements may require additional navigation steps
  • Some PDF documents may not be fully accessible (we're working on this)
  • Video content may not always have captions (being addressed)

We are actively working to address these limitations and improve the accessibility of all content on our website.

7. Ongoing Improvements

We are committed to continuous improvement in accessibility:

1

Regular Audits

Quarterly accessibility audits to identify and fix issues

2

Staff Training

Regular training for development team on accessibility best practices

3

User Feedback

Continuous collection and implementation of user feedback

4

Technology Updates

Keeping up with latest accessibility technologies and standards

8. Browser and Device Recommendations

For the best accessibility experience, we recommend:

Recommended Browsers

  • • Chrome (latest version)
  • • Firefox (latest version)
  • • Safari (latest version)
  • • Edge (latest version)

Browser Settings

  • • JavaScript enabled
  • • Cookies enabled
  • • Pop-up blockers configured
  • • Zoom level at 100-200%

9. Accessibility Support

If you encounter accessibility barriers on our website, please let us know:

Contact Our Accessibility Team

Email: accessibility@ptracgroups.in

Phone: +91 99232 03162

Address: 308, Mahaveer Complex, Katol Bypass Road, Wadi, Nagpur - 440023, Maharashtra, India

Response Time: We aim to respond within 2 business days

When reporting accessibility issues, please include:

  • The specific page URL where you encountered the issue
  • A description of the accessibility barrier
  • The assistive technology you're using (if applicable)
  • Your browser and operating system information

10. Alternative Access Methods

If you cannot access information on our website, we offer alternative methods:

Phone Support

Call us at +91 99232 03162 for information about our products and services, or to place an order.

Email Support

Send us an email at support@ptracgroups.in for detailed information or assistance.

Alternative Formats

We can provide information in alternative formats such as large print, audio, or simplified versions upon request.

11. Feedback and Suggestions

We welcome feedback and suggestions for improving accessibility:

  • Share your experience using assistive technologies on our website
  • Suggest new accessibility features or improvements
  • Report any accessibility barriers you encounter
  • Provide feedback on our accessibility documentation

Your feedback helps us create a more inclusive experience for all users.

12. Policy Updates

This accessibility policy is reviewed and updated regularly to reflect our ongoing commitment to accessibility and any changes in accessibility standards or website functionality. The last update date is shown at the top of this page.

Have questions about accessibility? Contact our accessibility team for personalized assistance.